Welcome to RAiS Scoping Assistant
Select a job or create a new one to start scoping.
Monitor
No active monitor visit. Tap Start Monitor Visit to begin.
Arrival Questions
Reference Readings
Outside
Unaffected Area
HVAC
Zones
Dehumidifiers
Equipment marked on site will appear here for readings.
Materials
Tap a room to add or view material readings.
Tap a room to add or view material readings.
Room
Add Material
Equipment Removal on Departure
Select equipment being removed from the job on this visit.
Departure Questions
Dry Report Preview
Equipment on Site
Job equipment will appear here. Check items verified on site.
Dry Standards
Add materials and set their target moisture. The target can be edited, but only deleted by deleting the material.
No dry standards yet.
Add / Edit Dry Standard
Zones & Rooms
Visits
General Conditions
Equipment
Original Job Note
Job Notes
Session Review
Copy Line Items
Profile & Team
Edit Your Profile
Two-Factor Authentication
Device trust refreshes every 7 days — you will be asked to re-enter your 2FA code when it expires.
Company Settings
When enabled, every team member must set up two-factor authentication before accessing the app.
⚠ Click "Save Company Settings" to apply this change.
When enabled, team members must change their password after the specified number of days. They cannot reuse their current password or any of the last three passwords.
⚠ Click "Save Company Settings" to apply this change.
Enter a valid email address above and click "Save Company Settings" to add it.
Your Profile
Company
Company logo will appear on generated scope sheets
Team Members
Pending Invitations
💬 Beta Feedback
View feedback submitted by your team.
Feedback from your team. Most recent first.
All Jobs
Create New Job
Job Details
Ask RAiS
Beta Feedback
If the microphone button does not work or recordings are too quiet:
- Click the 🔒 lock icon in the address bar → Site Settings → Microphone → Allow
- Right-click the 🔊 speaker icon in Windows taskbar → Open Sound Settings → check Input device is correct
- If using a Bluetooth headset: ensure it is in CALL/HEADSET mode, not just music mode
- Speak close to the microphone in a quiet environment
Two-factor authentication adds an extra layer of security to your account. Even if someone knows your password, they cannot log in without the code from your authenticator app.
- Open your Profile & Team panel by clicking the ⚙ gear icon
- Scroll to Two-Factor Authentication and click Enable 2FA
- Scan the QR code with an authenticator app (Google Authenticator, Authy, Microsoft Authenticator)
- Enter the 6-digit code from your app to verify
- Save your backup codes in a safe place — you will not see them again
On the 2FA verification screen, click "Use a backup code". Enter one of the backup codes you saved during setup. Each code can only be used once, so generate new ones afterward in your Profile.
Yes. Your company administrator can require all team members to use two-factor authentication. If this setting is enabled and you have not set up 2FA, you will be prompted to configure it on your next login.
For security, we ask for your 2FA code again once every 7 days on each device. After that, you can stay logged in on trusted devices until the next 7-day refresh.
The RAiS Assistant can help troubleshoot issues. In the chat panel, just ask:
- "My microphone is not working"
- "How do I create a new job?"
- "What does this error mean?"
Yes. Chats inside a job and chats with the general support assistant are saved per user and continue across sessions, page refreshes, and device switches.
Click the "Create Job" button in the left sidebar. Enter the job address, insurance claim number, and adjuster info, then click Create.
Chrome, Edge, Firefox, and Safari (latest versions). For voice recording, Chrome and Edge work best.
All data is encrypted in transit (HTTPS) and at rest. Multi-factor authentication is available in your Profile settings.
RAiS needs a live internet connection for most assistant features. If your signal drops, chat messages and new job notes are saved locally on your device and sent automatically when you reconnect. Existing scope data, line items, and job notes remain visible while offline.
Your chat messages and job notes are queued on your device. A red status bar appears at the top of the screen. When connection returns, the queue is sent in order. You won't receive assistant replies until you're back online, but no typed input is lost.
Open your Profile & Team panel, scroll to Edit Your Profile, update your display name or initials, and click Save Profile.
Yes. Admins can request a chat transcript for any job or team member. The transcript is ordered by timestamp and user, includes original messages and translation history, and is delivered as a PDF by email.
In the Profile & Team panel, click Invite Team Member. Enter the person's email address, select their role from the dropdown (or choose Other... and type a custom role), then click Send Invitation. An email invitation is sent automatically.
In the Team Members list, click Edit Role next to the person. Select a new role from the dropdown or choose Other... to enter a custom role. Confirm to save the change.
In the Team Members list, click the red Delete button next to the person. A confirmation dialog appears — click Delete Team Member to remove them permanently. This action cannot be undone.
In the Profile & Team panel, under Company Settings, check "Require all team members to use 2FA." Then click Save Company Settings to apply the change. Team members without 2FA enabled will be prompted to set it up on their next login.
In the Profile & Team panel, under Company Settings, edit the company name. Below that, use the Company Logo upload field to add or replace your logo. Click Save Company Settings to apply both changes. PNG, JPG, WebP, and SVG files are supported.
Open a job, go to the Monitor tab, and click Start Monitor Visit. The visit records arrival/departure notes, on-site equipment, atmospheric readings, and material moisture readings for that day.
When you create a new monitoring visit, RAiS geocodes the job address and fetches the current temperature and relative humidity from Open-Meteo, a free weather data service. The values are saved as the Outside readings for that visit. If the job has no address, the Outside fields are left blank. You can always edit the values if you take readings with your own meter right outside the building.
Each zone (floor/level) gets its own temperature and relative humidity row so you can track conditions where they matter. Use the Reading Note field to record exactly where in the zone the reading was taken, such as "north bedroom closet" or "basement utility room."
GPP (grains per pound) and grain depression are calculated psychrometric values that help compare how much moisture the air is holding. RAiS automatically calculates GPP for any row where you enter temperature and RH. Grain depression and more advanced psychrometric reporting are coming soon.
The red dot means a required reading is still missing for the current visit. It checks Outside, Unaffected Area, each zone, any active dehumidifier/desiccant, and material readings. Fill or note the missing items and the dot will clear.
Yes. RAiS has two separate advisory calculators. For air scrubber / negative air sizing, ask the job assistant something like "What size air scrubber do I need for a 20 by 15 by 8 foot room at 4 air changes per hour?" For dehumidifier sizing, ask "Recommend a dehu for this room." The air scrubber calculator uses room or zone volume and ACH; the dehumidifier calculator uses room or zone volume and water-loss class. You can also provide the volume directly if you already know it.
Open a job, go to the Monitor tab, and click Send Drying Report. RAiS attaches the latest monitoring data as a PDF and emails it to the job's default recipients. Make sure the drying report is complete first — the red dot on the Monitor tab must be gone.
Statuses follow the typical restoration flow: Contact & Schedule, Estimate, New, Demo, Drying, In Review, Billing, and Closed. On Hold pauses a job, Canceled ends it with a required note, and Archived freezes it for historical reference only.
A normal monitoring visit records arrival/departure, equipment on site, and readings. An equipment-only visit is for dropping off or picking up equipment without taking readings. You can also delete a visit if it was created by mistake, as long as the job is not archived.
When a job is marked Closed and all equipment has been removed, it automatically moves to In Review so an estimator can review the scope before billing.
Archived freezes a completed job — you can still add notes, but no equipment, visits, or scope changes. Canceled ends a job before work is completed and requires a reason note. Canceled jobs with no billable work or equipment may not count against your job quota.
Found a bug or have a suggestion? Use the Feedback button in the bottom-right corner. You can type or speak your feedback.
Edit Job
Add Contact
Reset Password
Enter your email address. A reset token will be generated.
Copy this token. It expires in 1 hour.
Status History
No status changes yet.
What gets saved
RAiS stores two kinds of chat history:
- General support chat and in-job assistant chat are uniquely tied to your account. They continue across sessions, page refreshes, and device switches as long as you log in with the same account.
- Other team members opening the same job, within their own account, do not see your chat. Each user has their own assistant conversation for the job.
- All chat history is accessible and auditable by your company admin. Admins can request a chat transcript, including translation history, for any job or team member.
Chats are not stored only on the device. They live in our database so they survive browser switches and device changes.
Who can see your chats
- Your chats are visible to you when you are logged into your account.
- Your company admin can request and review chat transcripts for compliance and training.
- RAiS support staff may access chat history when needed to resolve a support issue.
How long chat history lasts
- You stay logged in for up to 16 hours of inactivity. During that window, your chat windows restore automatically.
- After 16 hours you must log in again, but your chat history remains available once you do.
- Job-specific chat history is kept with the job record. It is removed when the job is permanently deleted by your company.
History limits and truncation
To keep responses fast and costs predictable, RAiS only sends the most recent messages to the assistant:
- In-job chat: the last 100 messages are kept as working memory. Older messages are still stored for audit but are not shown to the assistant on every turn.
- Support chat: the last 40 messages are kept as working memory.
When a conversation nears those limits, older turns are summarized rather than passed in full.
Translation and what the assistant actually "sees"
If you use RAiS in a language other than English, your messages may be translated so the scoping engine can understand them. The assistant reasons in English, then translates its reply back to your language for display.
- Assistant memory keeps the English version the engine used, so future turns build on a consistent understanding.
- Audit log keeps both your original message and the displayed translation for record-keeping.
How to request deletion
You can ask your admin to request deletion of your personal chat history. A team's admin can ask for deletion of any team member's chat history at any time. Email support@prorestoration.ai with the job number or approximate date range. Note that messages tied to an active job record may need the job to be deleted before the chat can be fully removed.
Limitations to know
- Chat memory is a convenience, not a legal record. Always confirm critical scope decisions against the actual job data and line items.
- Very long conversations may lose fine-grained earlier detail even though the full text is saved in audit logs.
- If you log out, the last tab you had open inside a job is reset to the default view.